Opening Hours

Term Time:

Mon: Closed

Tue–Fri: 9:30 AM – 2:30 PM

Sat–Sun: 9.30am to 11.30am, 12pm to 2pm, 2.30pm to 4.30pm (2 hour sessions)

Open 7 days a week in school holidays and open Bank Holidays. Two hour sessions in place during school holidays and busy periods. Booking online advised to avoid disappointment.

Booking is always advised to guarantee entry.

Santa’s Grotto

Santa Claus is coming to TOWN!

BACK FOR DECEMBER 2026!!!

Santa Claus and his elves are returning this December with a BRAND NEW Grotto to give your family a truly unforgettable Christmas experience!

Book your child a visit with the man himself, and let us help make all their Christmas dreams come true!
Located within World of Wonder Softplay, enjoy 2 hours of play included within your ticket price!

Santa has asked us to make sure every child he meets gets plenty of time so they can tell him their dearest wish, get a free photo opportunity and receive a gift to congratulate them for making it onto the ‘Nice List’.

We will have a professional photographer on site for the majority of Santa dates. Professional prints will be available to purchase and take home on the day.

Due to demand, you must pre-book your slot to guarantee your visit.

Find out more information and see answers to our FAQs HERE.

HOW TO BOOK:

STEP 1 – Select a date

Santa will be with us on the 18th, 19th, 20th, 21st and 22nd december 10am – 3pm. 5 min slots with a 30 min break at 12pm.

£15.95 – children up to 11 includes admission to wow

£10.95 under 2’s

£1.50 per adult

(Once these slots are booked the dates will become unavailable)

STEP 2 – Select a time

Each child will receive a dedicated time slot to meet Santa.

Please be aware that slots are booked with multiple children to be seen within a 15 minute time period. This is done to allow time to write a letter to Santa and enjoy some Christmas craft with the Elves whilst waiting to see Santa rather than having a queuing system.

STEP 3 – Let us know who would like to visit Santa and receive a small gift.

Please give us some information about your child to make sure Santa can find them on his list. Gifts are confectionery based so we will require any allergies to be listed upon booking.

BOOKING FOR MORE THAN ONE CHILD? Please make individual bookings for EACH Child making sure to book the same time slot.

STEP 4 – Enter your details and make payment

Follow payment instructions

STEP 5 – Order Confirmation

Please present your Order confirmation to Santa’s Elf on arrival on the day of your visit. This can be via a printed ticket or mobile phone. Your order confirmation number will be quoted, and tickets can only be claimed once.

Arrive early to make sure you don’t miss your allocated time slot. Late arrivals may be refused entry.

ALL Children must be accompanied by a responsible adult.

Please note that tickets to Santa’s Grotto are non-refundable

Tickets purchased for Santa’s Grotto DO NOT include admission to WOW.

Tickets may be purchased separately to play via our General Admission booking page: https://www.worldofwonderdevon.co.uk/wow-tickets/

Purchasing a ticket is acceptance of our terms and conditions.

Book your Santa’s Grotto Tickets Here